Refund policy
Return & Refund Policy
30-Day Money-Back Guarantee
We want you to be completely satisfied with your purchase. If you’re not happy with your order for any reason, you can request a return within 30 days of receiving your item.
Returns
To be eligible for a return:
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Your return request must be made within 30 days of receiving your order.
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The item should be returned in its original condition and packaging where reasonably possible.
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Items that have been damaged, altered, or misused may not be eligible for a refund.
To start a return, please contact our customer support team with your order number and a brief description of the reason for your return.
Refunds
Once your return has been received and inspected, we will notify you whether your refund has been approved.
If approved, your refund will be issued to the original payment method used for the purchase. Please allow several business days for the refund to appear in your account, depending on your bank or payment provider.
Damaged or Faulty Items
If your item arrives damaged, defective, or incorrect, please contact us as soon as possible with your order number and photographs of the issue. We will work with you to resolve the problem, which may include a replacement or full refund.
Return Shipping
Unless the item is faulty, damaged, or incorrect, the customer is responsible for the cost of return shipping.
Late or Missing Refunds
If you haven't received your refund after the expected processing time, first check with your bank or payment provider. If you still haven't received it, please contact our customer support team.
Contact Us
If you have any questions about returns or refunds, please contact our customer support team and we'll be happy to help.